Privacy policy

Effective Date: August 25, 2025

Welcome to Incluo, LLC ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application ("App").

1. Information We Collect
We collect information from users in two primary categories:

A. Consumers:

  • Name

  • Email address

  • Payment information

  • State of residence

  • Cookies and analytics data

  • Type of disability (if voluntarily provided)

B. Businesses and Organizations:

  • Name

  • Contact information

  • Full business address

  • Business name

  • Business hours

  • Types of accommodations offered

  • Accessibility policies

2. How We Collect Information

All information is collected directly through user input within the App. Additionally, we use cookies and tracking technologies as provided by services integrated with the platform, such as Squarespace and Glide.

3. How We Use Your Information


We use the information we collect to:

  • Provide and improve our services

  • Facilitate communication between users (consumers and businesses/organizations)

  • Display relevant data to users within the app

  • Process payments

  • Conduct analytics and performance monitoring

  • Promote features or services via email or in-app communication

Note: While we do not share your data with outside third parties, limited user information may be visible to other users within the app, such as names and contact details. Please use discretion when submitting information to public-facing areas of the platform.

4. Information Sharing and Disclosure

We do not sell or share your personal data with external third parties for advertising or commercial purposes. However, some of your data may be viewable by:

  • Other consumers using the App

  • Registered businesses and organizations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Understand how users interact with the App

  • Improve functionality and performance

  • Support features provided by Squarespace and Glide

You may manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our App is intended for users 18 years of age or older. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete that information.

8. U.S. Only Service

Currently, our services are offered only within the United States. If we expand internationally, this Privacy Policy will be updated to reflect compliance with applicable laws.

9. Your Rights and Choices

You may:

  • Request to view, update, or delete your personal information

  • Opt out of marketing communications at any time

  • Contact us for questions or concerns about your data

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: Admin@inc.com
Company Name: Incluo, LLC

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."